Question

A nurse manager receives a complaint from a client that a particular staff member had been rude when providing care. The nurse, rather than punishing the staff member, listens to his or her side of the story and then talks to the client to clarify the misunderstanding. Which leadership theory is reflected in this scenario?

a) Transformational leadership
b) Punitive leadership
c) Servant leadership
d) Laissez-faire leadership

Answer 1

The leadership theory reflected in this scenario is servant leadership.

Step-by-step explanation:

The leadership theory reflected in this scenario is servant leadership.

Servant leadership is a leadership style where the leader focuses on meeting the needs of the team members and helping them achieve their full potential. In this scenario, the nurse manager listens to the staff member's side of the story and talks to the client to clarify the misunderstanding. This shows that the nurse manager is prioritizing the well-being of both the staff member and the client, which is a key characteristic of servant leadership.