Final answer:
Counselors facing a potential conflict between their employer and their client should use effective communication, stay calm, focus on problem-solving, and seek guidance if necessary while keeping the client's best interests and confidentiality in mind.
Step-by-step explanation:
When there is a potential conflict between a counselor's employer and a counselor's client, the counselor should remain professional and address the issue by using effective conflict resolution strategies. This involves careful communication where you choose your words carefully, stay calm, and listen to the other party. It is important to avoid being confrontational and remain open and respectful. Asking open-ended questions can help understand the perspective of the employer while ensuring that you restate what you heard the person say to affirm their position and to avoid misunderstandings. The counselor should focus on solving the problem rather than assigning blame. If the conflict cannot be resolved, seeking guidance from a supervisor or HR department is advisable, always keeping the client's confidentiality and best interests in mind. Utilizing common sense and prior knowledge without letting personal opinions overshadow the facts is also critical.