Question

Mrs. Redding requested that you call her to discuss a Part D plan she is interested in learning about to determine if she wants to enroll, However, she is concerned about identity theft and does not want ot give you her Social Security number. What should you tell her?

Answer 1

You can tell Mrs. Redding that she only needs to provide the minimum necessary information and can inquire why it's needed and how it will be used. She should monitor her credit history for any signs of identity theft.

Step-by-step explanation:

If Mrs. Redding is concerned about identity theft but needs to discuss a Part D plan, you can reassure her that she should only provide the minimum information requested.

Let her know that it is standard practice to ask why information is being collected, how it will be used, and who will have access to it. She has the right to decline providing her Social Security number and can inquire about alternative methods of verifying her identity.

Additionally, advise her to monitor her credit history regularly for any red flags that may suggest her identity has been compromised. This is a proactive step to ensure her personal information remains secure.