Question

Which one of the following control models describes the five core activities associated with IT service management as a service strategy, service design, service transition, service operation, and continual service improvement?

A.COBIT
B.TOGAF
C.ISO 27001
D.ITIL

Answer 1

The correct answer is D. ITIL. ITIL is a framework for IT service management and it defines five core activities associated with IT service management.

Step-by-step explanation:

The correct answer is D. ITIL. ITIL, which stands for Information Technology Infrastructure Library, is a framework for IT service management. ITIL defines five core activities associated with IT service management, which are service strategy, service design, service transition, service operation, and continual service improvement.