Final answer:
Certification workers with questions about the status of a background check should reach out to their HR department or the relevant certification department via a professional email. They can ask about the timeframe for a decision, how they will be notified, and if there are any follow-up questions or additional steps to complete.
Step-by-step explanation:
If certification workers have questions regarding the status of a background check or the decision on that background check, they should contact the appropriate human resources (HR) representative or the department responsible for overseeing the certification process within their organization. Certification workers can send a professional email to HR or the relevant department, politely asking for an update on the status of their background check. In the email, they can inquire about the expected time frame for the background check to be completed and how they will be contacted with the outcome.
The email could also inquire if there are any additional steps the certification worker needs to complete, or if there are any follow-up questions from the HR department regarding the information provided during the background check process.
Moreover, it's important to know when the company is planning to make their decision, so that the certification worker can manage expectations and be available to respond to any communications from the company in a timely manner.