Final answer:
A certification worker should refer to the official documentation or user manual provided by the WISCCRS system for assistance with using WISCCRS. If they still need help, they can contact the WISCCRS help desk.
Step-by-step explanation:
A certification worker who needs assistance with using WISCCRS should refer to the official documentation or user manual provided by the WISCCRS system.
This documentation will provide step-by-step instructions on how to use WISCCRS, including details on system features, navigation, data entry, and troubleshooting.
If the certification worker is still struggling with using WISCCRS after referring to the documentation, they can reach out to the technical support team or the WISCCRS help desk for further assistance.