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Behavior segmentation criteria includes the following criteria EXCEPT:

a. brand/supplier loyalty.
b. brand equity.
c. usage rate.
d. product penetration.
e. benefits sought.

1 Answer

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Final answer:

Brand equity is not a behavior segmentation criterion; it refers to the value a brand adds to a product and is a result of consumer behaviors, not a behavior itself.

Step-by-step explanation:

The criterion that does not belong to behavior segmentation criteria is b. brand equity. Behavior segmentation involves dividing a market into groups based on consumer knowledge, attitudes, uses of a product, or responses to a product. The listed criteria typically include a. brand/supplier loyalty, c. usage rate, d. product penetration and e. benefits sought. Brand equity, however, pertains to the value that a brand adds to a product and is not a behavior but a result of various consumer behaviors and marketing efforts.

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