Final answer:
The statement that most first-line supervisors who fall into the 'working trap' do so because most of the department's employees are unable to perform any tasks beyond their day-to-day duties is false. Falling into the 'working trap' is more likely related to the supervisor's management style or lack of delegation skills.
Step-by-step explanation:
In the given statement, it is being claimed that most first-line supervisors who fall into the 'working trap' do so because most of the department's employees are unable to perform any tasks beyond their day-to-day duties. The statement is False.
The 'working trap' refers to supervisors who get caught up in doing the tasks of their employees instead of focusing on their own supervisory responsibilities. However, the reason for falling into this trap is not due to the inability of the employees to perform tasks beyond their day-to-day duties. It is more likely related to the supervisor's management style, lack of delegation skills, or a misalignment between the supervisor's expectations and the employees' capabilities.
To avoid falling into the 'working trap,' supervisors should prioritize their supervisory responsibilities, delegate tasks effectively, provide necessary training and support to employees, and set clear expectations and performance standards.