Final answer:
Congruence refers to the alignment between a person's verbal and nonverbal communication. It ensures that what a person says matches their body language, facial expressions, and other nonverbal cues.
Step-by-step explanation:
Congruence refers to the alignment between a person's verbal and nonverbal communication. It means that what a person says matches their body language, facial expressions, and other nonverbal cues.
For example, if someone says they are happy but their tone of voice and facial expression indicate sadness, there is a lack of congruence between their verbal and nonverbal communication.
Congruence in communication is important for effective understanding and building trust between individuals.