Final answer:
It is false that staring into the eyes of a patient communicates understanding. Effective communication requires balanced eye contact and awareness of body language to build trust and rapport.
Step-by-step explanation:
It is false that you should stare into the eyes of your patient to communicate understanding. While eye contact is important as it indicates engagement and alertness, maintaining direct eye contact should not become staring, which can be perceived as aggressive or uncomfortable. Appropriate eye contact involves a balance; it should be made to show attentiveness, but periodic breaks are necessary to keep the interaction comfortable. In healthcare settings, understanding nonverbal communication is crucial, as it helps to build rapport and trust with patients.
Moreover, body positioning alongside eye contact plays a vital role in communication. Open and relaxed body language can help convey interest and openness, while crossed arms or fidgeting may suggest disinterest or distress. It is also significant to monitor the patient's nonverbal cues to better understand their comfort level and adjust your approach accordingly.