Final answer:
In business support, understanding the company's priorities and goals, addressing multiple perspectives including culture and social issues, and grasping the importance of core competency is key to providing quality customer support.
Step-by-step explanation:
To provide consistent, high-quality customer support for a business like Compass, it is critical to understand three key aspects of the business. First, one should read everything about the company to comprehend its priorities and goals, which is instrumental in contributing effectively towards its success and aligning with the team's objectives. Secondly, it is crucial to address multiple perspectives, including culture, language, and social issues, which helps in grasping the needs of the community the company serves. Finally, understanding the importance of the company's core competency, usually, a focus on a select range of products or services, can reveal why it may be more successful than competitors with a broader but less focused range.