Final answer:
Assisted-service support is a type of customer support that involves human assistance alongside self-service options. The types of assisted-service support include live chat, phone support, and in-person support.
Step-by-step explanation:
Assisted-service support refers to the type of customer support that involves some level of assistance from a human agent, alongside self-service options. There are several types of assisted-service support:
- Live chat: This support option allows customers to communicate with a support agent in real-time through a chat interface. It is a faster alternative to email or phone support.
- Phone support: Customers can call a support hotline and speak directly with a support agent to get assistance with their questions or issues.
- In-person support: This type of support involves customers physically visiting a support center or store to get assistance from service representatives.