Final answer:
If you receive a message saying "return transaction cannot be located press clear to continue" in Hobby Lobby web, you should press the clear button to proceed without processing the return and contact customer service for further assistance.
Step-by-step explanation:
If you receive the message "return transaction cannot be located press clear to continue" in Hobby Lobby web, it means that the system is unable to find the record of the return transaction you are trying to process. In this case, you should press the "clear" button to continue without processing the return.
If you are facing this issue, it is advisable to reach out to Hobby Lobby's customer service for assistance. They will be able to provide guidance on how to proceed with the return and ensure that your issue is resolved.