Final answer:
The statement is True. Pressing the "cancel" button on a credit card terminal during the signature request phase often does not cancel the entire transaction, but rather the signature process itself.
Step-by-step explanation:
The given statement is True.
If a customer presses the "cancel" button on the credit card terminal during the signature line request screen, this action typically will not cancel the entire transaction. The purpose of the cancel button at this stage is usually to allow the customer to reattempt their signature or bypass the signature process, depending on the terminal's settings and the merchant's requirements.
However, the specifics can vary depending on the card terminal and the programming of the software it uses. In general, once the credit card has been authorized and the transaction amount has been approved, pressing cancel during the signature phase should not void the transaction.
Instead, the cancellation at this point would more likely refer to the signature process, rather than the payment authorization itself.