Final answer:
The phase in HRM that involves increasing job satisfaction includes using satisfaction surveys, communication programs, exit interviews, and fair treatment. These activities help measure and improve employee attitudes, which correlates with performance and organizational success.
Step-by-step explanation:
Importance of Employee Job Satisfaction in HRM
The phase in Human Resource Management (HRM) activities that involves increasing employee job satisfaction includes conducting satisfaction surveys, implementing employee communication programs, facilitating exit interviews, and ensuring fair treatment.
These activities are part of a broader effort to understand and improve the work environment and maintain a productive workforce. Satisfaction surveys are a key method of measuring job satisfaction, where questions may vary from global satisfaction to specific factors that contribute to satisfaction or dissatisfaction at work.
Employee attitudes towards their job and organization can have significant effects on organizational performance, employee turnover, and general life satisfaction.
Job satisfaction surveys often use a Likert scale to allow employees to express their level of satisfaction. Important to note is the relationship between job satisfaction and organizational outcomes like employee performance, with higher satisfaction levels contributing to behaviors that further the goals of the organization and improve overall performance.
Ensuring that employees are heard and valued through these HRM activities not only contributes to their wellbeing but can also positively impact the organization's success.