Final answer:
The board must provide updates to all complaint participants as dictated by the organization's bylaws, legal requirements, and internal policies. Update frequency may vary, with some organizations providing updates after significant steps or at regular intervals.
Step-by-step explanation:
The frequency at which the board must provide updates to all participants in a complaint can vary depending on several factors, including the bylaws of the organization, legal requirements, the seriousness of the complaint, and the policies set forth by the board itself. Often, organizations aim for transparency and timely communication during a complaint process. However, specific guidelines or regulations may dictate how often these updates should be given. In some cases, updates may occur after each significant step in the complaint process, while in others, they may be scheduled at regular intervals until the matter is resolved. It is important for organizations to follow their established policies and procedures to ensure the integrity of the complaint process and maintain trust among all parties involved.