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Just like at the counter, in the Drive Thru, we never _________.

A) Answer the Guest's questions about the menu
B) Smile and greet the Guest promptly.
C) Say please and thank you
D) Let a Guest wait without being greeted at the speaker

User Randi
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1 Answer

1 vote

Final Answer:

Just like at the counter, in the Drive Thru, we never Let a Guest wait without being greeted at the speaker

Explanation:

In a Drive Thru setting, customer service is crucial, and allowing a Guest to wait without being greeted at the speaker contradicts the fundamental principles of hospitality. Option D emphasizes the importance of promptly acknowledging and welcoming guests as soon as they approach the Drive Thru speaker.

Ensuring that guests are promptly greeted at the speaker is a key aspect of providing a positive customer experience.

It sets the tone for the entire interaction and demonstrates attentiveness to the customer's needs. Failing to greet a Guest promptly can result in frustration and negatively impact their perception of the service.

Therefore the correct option is D) Let a Guest wait without being

User ButtaKnife
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