Question

Which of the following is the most appropriate way to greet a Guest when they pull up to the speaker?

A) Welcome to Freddy's, please order quickly to avoid backing up the Drive Thru
B) Thanks for coming to Freddy's, order whatever you'd like
C) Thank you for choosing Freddy's, my name is _________, what can I get for you today?
D) None of the above

Answer 1

The most appropriate way to greet a guest in a drive-thru is to thank them for choosing the establishment, introduce oneself by name, and politely ask for their order.

Step-by-step explanation:

When greeting a guest as they pull up to the speaker, the most appropriate option is:

C) Thank you for choosing Freddy's, my name is __, what can I get for you today?

This greeting is polite and professional. It acknowledges the customer's choice in selecting the restaurant, offers a personal touch by introducing the speaker's name, and invites the customer to place their order in a friendly manner. Unlike option A, it does not rush the customer, and it is more engaging than option B. Providing a good customer experience starts with a warm and hospitable greeting, which sets a positive tone for the entire interaction.