Final answer:
The question we ask at the drive-thru that we wouldn't ask when taking a dine-in order is whether the customer wants their meal in a combo or by itself.
Step-by-step explanation:
The question that we ask at the drive-thru that we wouldn't ask when taking a dine-in order is A) Did you want that in a combo or by itself? When ordering at the drive-thru, this question is asked to determine if the customer wants their meal as a combo with a drink and fries, or if they want the items individually. This question is specific to drive-thru orders because in a dine-in scenario, it is assumed that the customer will have their meal as a combo by default.
The choice of offering combos at the drive-thru is incentivized by efficiency and convenience. Combo meals streamline the ordering process and increase the speed of service. If the incentives were different, such as if the focus was on upselling or maximizing profits, the question might change to something like, 'Would you like to add a drink or fries to your order?'