Question

In the manufacture of services v. products, educated supply chain professionals understand that there are unique differences between the two. Some of the key differences include all of the following EXCEPT:

a) in the service industry, customer needs and performance standards are often difficult to identify and measure

b) services are produced and consumed simultaneously

c) services are more labor intensive

d) the output of many service systems is intangible

e) all of the above are correct

Answer 1

The manufacture of services versus products involves several key differences, including customer satisfaction measurement challenges, simultaneous production and consumption of services, labor intensity, and intangible outputs.

Step-by-step explanation:

When it comes to the manufacture of services versus products, there are several key differences to consider. These include:

1. 
   
3. 
   
5. 
   
7.