Question

When processing incoming mail, the office assistant should do all the following except

A. Date stamp the correspondence.
B. Attach needed patient data to correspondence.
C. Place received checks in different locations.
D. Refrain from opening the physician's mail marked "Confidential."

Answer 1

In processing incoming mail, an office assistant should date stamp correspondence and attach relevant patient data but should not distribute checks in various locations; instead, they should be managed securely. Additionally, mail marked 'Confidential' should not be opened by anyone but the intended recipient.

Step-by-step explanation:

The student's question pertains to the processing of incoming mail in an office setting. An office assistant should generally:

• Date stamp the correspondence to record when it was received.
• Attach necessary patient data to correspondence for reference and record keeping.
• Refrain from opening any mail marked 'Confidential' that's addressed to the physician.

However, they should not place received checks in different locations; instead, checks should be managed according to a consistent and secure process. This ensures accountability and minimizes the chance of loss or fraud.

Review Questions:

To avoid gender bias, we rewrite the sentences as follows:

1. Each doctor will explain their own procedures.
2. When you call the technician, let them know the computer broke yesterday.
3. According to the guidelines, writers need to publish their manuscripts to be eligible for the grant.
4. If I ever meet a member of Congress, I will express my concerns about national politics.
5. When ordering gloves, a doctor must speak to the office staff.