Final answer:
A take-back incentive does not typically involve providing a new copy of a product in exchange for a returned one; that statement is false. It differs from a money-back guarantee, which offers a full refund if the customer isn't satisfied.
Step-by-step explanation:
The statement in the question is False. A take-back incentive often involves a company encouraging the return of an old product in exchange for a discount on a new purchase, recycling purposes, or a similar benefit, but not necessarily providing a new copy for free. This is different from a money-back guarantee, which is more about a promise of quality and customer satisfaction. A money-back guarantee enables customers to return a product within a certain period for a full refund if they are not satisfied, which can be particularly appealing for online or mail-order sales where the customer cannot examine the product beforehand.