Final answer:
If someone provides assistance to the consumer but is not authorized to act on the consumer's behalf, they cannot make decisions or take action on behalf of the consumer.
Step-by-step explanation:
If someone provides assistance to the consumer but is not authorized to act on the consumer's behalf, they cannot make decisions or take action on behalf of the consumer.
For example, a customer service representative may provide assistance and answer questions about a product, but they cannot make decisions or take action, such as issuing a refund or processing a return, without proper authorization.
It is important for individuals who need assistance to ensure that they are communicating with someone who has the authority to act on their behalf.