Final answer:
A SOA, or Scope of Appointment, is required from each Medicare eligible consumer present at any face-to-face or telephonic marketing appointment to discuss MA and/or PDP plans.
Step-by-step explanation:
A SOA, or Scope of Appointment, is required from each Medicare eligible consumer present at any face-to-face or telephonic marketing appointment to discuss MA (Medicare Advantage) and/or PDP (Prescription Drug Plan) plans.
The SOA ensures that the consumer has agreed to discuss specific plans with the marketer and prevents unwanted or unsolicited marketing. It helps protect the consumer's privacy and ensures that they are provided with accurate and relevant information about the plans being discussed.