Final answer:
Yes, a customer can be eligible for both AEP and SEP at the same time.
Step-by-step explanation:
Yes, a customer can be eligible for both AEP (Annual Enrollment Period) and SEP (Special Enrollment Period) at the same time.
AEP is the time when Medicare beneficiaries can change their health coverage, and it runs from October 15 to December 7 each year. During this period, anyone who is eligible for Medicare can enroll in a new plan or switch to a different plan.
On the other hand, SEP is a special period outside of AEP when individuals may be eligible to make changes to their Medicare coverage due to certain qualifying events such as moving, losing other coverage, or entering or leaving a nursing home.
So, if a customer experiences a qualifying event during AEP, they could be eligible for both AEP and SEP at the same time.