Question

if a consumer appears to have either a physical and or mental challenges that may impede their ability to enroll themselves in a plan, you must ask if they have a ____ or ____?

Answer 1

To determine if a consumer with challenges can enroll in a plan, ask if they have a disability or impairment.

Step-by-step explanation:

If a consumer appears to have either a physical or mental challenge that may impede their ability to enroll themselves in a plan, you must ask if they have a disability or impairment. Disabilities can include a wide range of conditions that affect a person's physical or mental functioning, while impairments refer to the limitations in performing everyday tasks. For example, a physical disability could be a mobility issue that makes it difficult for the consumer to access certain facilities, while a mental impairment could be a condition that affects their ability to understand and follow instructions.