Final answer:
To avoid confusion, an agent must offer reliable information and clearly outline all risks and benefits. Specific facts, statistics, and plain language should be used to enhance understanding and build trust.
Step-by-step explanation:
To avoid confusing or misleading a consumer when presenting a plan, an agent must provide comprehensive and reliable information. The information should be presented in plain language that facilitates understanding, making it accessible to the consumer. Furthermore, all risks and benefits associated with the plan should be clearly outlined so that consumers can make an informed decision based on the facts presented.
When confronted with imperfect information, a seller can employ several strategies to reassure a potential buyer such as:
- Presenting specific facts, statistics, and examples to back claims.
- Breaking down information into brief, concise paragraphs for easier comprehension.
- Ensuring the language used is straightforward and avoids complex jargon that might confuse the reader.
Additionally, the approach should always emphasize transparency and honesty to build trust and provide reassurance to potential buyers or employers.