Final answer:
To see changes to agent assignments, look for an audit trail, activity log, or history feature in the application, where you'll find records of all actions including changes, who made them, and when they were made.
Step-by-step explanation:
If you are asking about tracking changes to agent assignments within a digital system, such as a customer support platform or project management tool, this is typically a feature included in many software applications. To see when and who made changes to agent assignments, you would look for an audit trail, activity log, or history function within the application. This feature logs every action taken within the software and usually records the user's name, the date and time of the action, and the specific changes made.
In order to access this information, you would need the appropriate permissions. Once you have access, you can navigate to the relevant section of the application. For example, in a project management tool like Asana or Jira, there would likely be an 'Activity' tab on a task or project page. Similarly, in a customer support system like Zendesk, you might find this information under a 'History' or 'Events' section associated with a particular ticket or agent.