Question

The definition of case management as defined by the Case Management Society of America is:

A) "Providing direct medical care to patients."
B) "Managing the storage of medical records."
C) "The process of coordinating care for individuals with complex healthcare needs."
D) "Scheduling appointments for healthcare providers."

Answer 1

Case management is defined by the Case Management Society of America as the process of coordinating healthcare for individuals with complex needs.

Step-by-step explanation:

The definition of case management as defined by the Case Management Society of America is C) "The process of coordinating care for individuals with complex healthcare needs." Case management is a collaborative approach that involves assessing, planning, implementing, coordinating, monitoring, and evaluating options and services to meet an individual's health needs. This holistic process utilizes communication and available resources to promote patient safety, quality of care, and cost-effective outcomes.