Final answer:
Configuration Management identifies all the hardware and software CIs and other dependencies that support a service.
Step-by-step explanation:
Configuration Management identifies all the hardware and software CIs (Configuration Items) and other dependencies that support a service. It ensures that these components are properly managed and maintained throughout their lifecycle.
As part of the process, configuration management establishes baselines, which are snapshots of the CIs and their relationships at a given point in time. These baselines serve as references for tracking changes and understanding the dependencies within the system.
For example, in the context of a website, the hardware and software CIs may include servers, databases, web frameworks, and content management systems. Configuration management helps capture and track these components, ensuring that the website operates smoothly and that any updates or changes to the CIs can be controlled and monitored.