Question

In the ServiceNow framework, a ___ is a specific software or hardware model that's deployed to create a business application

Answer 1

In the ServiceNow framework, a configuration item (CI) is a specific software or hardware model that's deployed to create a business application.

Step-by-step explanation:

In the ServiceNow framework, a configuration item (CI) is a specific software or hardware model that's deployed to create a business application. CIs are essentially the building blocks of ServiceNow applications. They represent individual items, such as servers, switches, or applications, that are managed and tracked within the ServiceNow platform.

For example, if a company wants to develop an IT service management application using ServiceNow, they would deploy different CIs such as servers, databases, and network devices to create the application. Each CI represents a specific component or model that contributes to the overall functionality of the application.

Overall, CIs in the ServiceNow framework are crucial for deploying and managing software and hardware models that contribute to the creation of business applications.