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Four components of creating raving fans.

A) Customer complaints, high prices, limited options, slow service
B) Competitive pricing, exceptional service, product quality, consistent communication
C) Limited inventory, inconsistent delivery, high employee turnover, outdated technology
D) None of the above

1 Answer

3 votes

Final answer:

The four components of creating raving fans are competitive pricing, exceptional service, product quality, and consistent communication, which all contribute to a positive customer experience.

Step-by-step explanation:

The question is asking about the four components of creating raving fans, which are strategies and practices that businesses employ to develop a loyal and enthusiastic customer base. The correct set of components would help in establishing a positive reputation, encouraging repeat business, and facilitating customer referrals. Based on the information provided and general business principles, the correct answer is Option B: Competitive pricing, exceptional service, product quality, and consistent communication. These elements are essential for creating raving fans because they contribute to a positive shopping experience, ensuring that customers are satisfied and likely to recommend the business to others.

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