Final answer:
The statement is true if the sales rep and SSR are involved in the process of transitioning trust, otherwise it is false.
Step-by-step explanation:
The question is asking whether the transition of trust must include the sales rep and SSR. In order to answer this question, we need to understand what the transition of trust refers to. The term transition of trust commonly refers to the process of handing over authority or control from one person or entity to another. In this case, if the sales rep and SSR are part of the decision-making process or have a role in the transition, then the statement is true. However, if they are not involved in the process, then the statement is false.