Final answer:
ASK, ASK, TELL is a customer service technique used in the drive-thru to ensure order accuracy and customer satisfaction.
Step-by-step explanation:
In the drive-thru, ASK, ASK, TELL is a customer service technique used to ensure accuracy and satisfaction. ASK refers to the first interaction, where the employee asks the customer for their order. The second ASK provides an opportunity for the employee to confirm the order details. Finally, TELL is when the employee communicates the order total and asks the customer to pull forward to the window.