Final answer:
Adding a shot of espresso in a coffee generally results in a stronger beverage and may incur an extra charge, reflecting the necessity for businesses to measure resources and expenses carefully to ensure customer satisfaction and profitability.
Step-by-step explanation:
When a customer asks for a shot of espresso in their coffee, commonly referred to as a 'red eye,' they are requesting an additional amount of concentrated coffee to be added to their regular cup.
The outcome is a stronger beverage with higher caffeine content. In the context of a coffee shop's business model, this could potentially result in additional charges, much like how Netflix customers faced higher fees for the same service.
For instance, if a coffee shop charged $2 for coffee normally, an extra shot of espresso might cost an additional $1. Therefore, the customer's total would increase to $3 for the combined products.
The concept of measuring in this scenario refers to proportioning ingredients appropriately, not just to meet the recipes of the drinks, such as a standard cup with 4 cups of water and 3 scoops of coffee, but also to account for additional components and their associated costs.
In consumer-oriented businesses, these measurements and calculations are essential for both customer satisfaction and maintaining sustainable profit margins.
The example given with Netflix's price hike shows how business models can change and how these changes can impact consumer purchase decisions, requiring them to consider what options they're willing to pay for.