Final answer:
The first step in managing a sales force is making a decision regarding its design.
Step-by-step explanation:
The first step in managing a sales force is making a decision regarding its design. This statement is True. When managing a sales force, it is crucial to consider the structure and design of the team. This involves determining the number of salespeople needed, their roles and responsibilities, the reporting structure, and how the team will be organized to maximize efficiency and productivity.