Final answer:
Replacement orders should be checked for correctness and quality to ensure that the new item meets the standards and customer requirements.
Step-by-step explanation:
Replacement orders for worn, defective, or wrong shoes should undergo a quality assurance check. This includes verifying the condition of the returned item to ensure it aligns with the customer's reason for return, making sure the replacement shoe is the correct model, size, and has no defects. Proper documentation should also be conducted during this process to maintain records of the issue and resolution, ensuring accountability and customer satisfaction.