Final answer:
Tech A suggests using a tap to match the external threads, while Tech B recommends using a drill bit for heli-coil installation.
Step-by-step explanation:
In the context of heli-coil installation, tech A suggests using a tap to thread the opening to match the external threads on the heli-coil. This step is important because it ensures a secure and proper fit. On the other hand, tech B recommends using a drill bit of the appropriate size to install the heli-coil. The drill bit prepares the hole for the heli-coil, allowing it to be securely inserted. Based on this information, both techs A and B are correct in their recommended steps for heli-coil installation.