Question

Melanie walks into a patient's room. In a soft tone of voice, she says "Hi Mr. Jones. It's Melanie, your nursing assistant. I have your lunch tray. Looks like you are having a turkey sandwich." Melanie's communication is appropriate if Mr. Jones:

Answer 1

Melanie's communication is appropriate for a patient who is alert and oriented; her approach and tone are important for effective interaction in a healthcare setting.

Step-by-step explanation:

Melanie's communication would be considered appropriate if Mr. Jones is alert and oriented, which means he is aware of his surroundings and capable of interacting with others. When Melanie identifies herself and describes the lunch she is bringing, she is also checking Mr. Jones's cognitive status indirectly. If Mr. Jones interacts with Melanie by acknowledging her or the food, it suggests he recognizes his environment and the people in it.

However, if Mr. Jones appears confused or gives an inappropriate response, there may be an issue with his cognitive function. Melanie's soft tone is suitable as it presents the information in a comforting and non-threatening manner, which is vital for effective communication in healthcare settings.