Final answer:
The correct answer is D. Reduced cost savings for the company.
Step-by-step explanation:
The correct answer is D. Reduced cost savings for the company.
Web-based call centers located overseas have many disadvantages, such as language and communication barriers (option A), different time zones causing scheduling challenges (option B), and cultural differences affecting customer interactions (option C). However, reduced cost savings for the company (option D) is not a disadvantage of web-based call centers located overseas. In fact, one of the main reasons why companies choose to outsource call centers overseas is because it often leads to significant cost savings.