Final answer:
To handle a customer's request for an extra item in their drink, start by checking the menu for add-ons, consult the restaurant's inventory if necessary, ask the customer for clarification, and if needed, seek help from a coworker or manager. The correct option is a.
Step-by-step explanation:
If a customer orders a drink and wants something extra, the typical course of action would depend on the context and available resources. Initially, it's best to check the menu for available add-ons, as menus often list extra ingredients or customization options for drinks and meals.
If the desired extra isn't listed or if there's uncertainty about availability, the next step is to consult the restaurant's inventory or storage area where additional supplies and ingredients are kept.
In situations where clarification is required on what the customer wants, or how to best accommodate their request, it is appropriate to ask the customer for clarification to ensure their needs are met accurately.
If all else fails, or if there's a question about whether an add-on can be provided, it's always a good idea to request assistance from a coworker or manager who might have more experience or knowledge of the inventory. The correct option is a.