Final answer:
Engaging in cultural competence training and actively listening to patients can help the coordinator understand the differences when working with patients from different cultures.
Step-by-step explanation:
One action that can help a health services coordinator understand the differences when working with patients from different cultures is to engage in cultural competence training. This type of training provides education and knowledge about different cultures, traditions, and norms, helping the coordinator to develop awareness and sensitivity towards diverse patient populations.
It can also help in improving communication and building trust with patients from different cultural backgrounds. Additionally, actively listening to patients, asking open-ended questions, and seeking to understand their perspectives and values can further enhance the coordinator's understanding of the differences and promote effective care.