Question

Use the five-step decision-making process discussed in Chapter 1 to analyze the following situations and recommend a course of action.

You are a new salesperson at a large software manufacturing firm. It is three weeks from the end of the sales quarter and you and your sales manager are sitting pretty—you have both already met your sales quota for the quarter. In addition, you just closed another deal with a new customer for $100,000 of software and customer service. This order would put you way over your sales quota for the current quarter. Your manager suggests that you hold this new order so it gets recorded against next quarter. She explains that because sales during the next three months tend to slow down, salespeople frequently miss their quotas and associated sales bonuses for that quarter. Holding this large order to next quarter would help you get an excellent start and almost guarantee that you meet your quota. What would you do?

Answer 1

The responses to this question can be defined as follows:

Step-by-step explanation:

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