Question

If a customer changes the amount they are sending after you request additional identification for the EMST what should you do

Answer 1

If a customer changes the amount they are sending after you request additional identification for the EMST, you should follow proper procedures to ensure security and accuracy.

Step-by-step explanation:

If a customer changes the amount they are sending after you request additional identification for the EMST, what should you do?

If a customer changes the amount they are sending after you request additional identification for the EMST (Electronic Money Transfer System), it is important to follow proper procedures to ensure security and accuracy. Here are the steps you should take:

1. Inform the customer that they need to provide additional identification for any change in the amount sent.
2. If the customer agrees and provides the necessary identification, update the transaction details accordingly.
3. If the customer refuses or fails to provide the additional identification, follow your company's policies and guidelines to handle such situations.

Remember, it is vital to prioritize securing transactions and maintaining compliance with regulations.