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When the agent must keep private information provided by the principal and information which would give a customer an advantage over the principal strictly confidential, unless the agent has the principal's permission to disclose the information. This duty lives on after the agency relationship is terminated.

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Final answer:

The duty of confidentiality in agency relationships involves keeping private information secure and extends beyond the relationship's termination, with legal backing such as HIPAA for healthcare and reporter's privilege for journalism. Laws like FOIA balance transparency with the need for confidentiality.

Step-by-step explanation:

The duty of confidentiality is a critical aspect of agency relationships which extends beyond the termination of the relationship itself. Agents are obligated to safeguard the private information provided by the principal, as well as any information that could disadvantage the principal if disclosed.

This duty is not only a matter of professional ethics but also has legal implications. For example, under laws like the Health Insurance Portability and Accountability Act (HIPAA), disclosing a patient's medical information without consent can have serious repercussions. Similarly, journalists have a reporter's privilege, which allows them to keep sources confidential, supporting the free flow of information and protecting whistleblowers.

Maintaining confidentiality preserves trust and security. This is vital in industries like healthcare, where personal information is privy, in government, where national security could be at risk, and in journalism, where the exposure of confidential sources can deter the revelation of sensitive information. The Freedom of Information Act (FOIA) further complicates this subject by trying to balance transparency with the necessity for confidentiality in certain areas.

In essence, the duty to keep information confidential is not simply a contractual obligation but a broader social and legal necessity that persists even once the principal-agent relationship has concluded.

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