Final answer:
The purpose of the "Special Order Past Due Report" is to keep track of overdue special orders in a business, helping to manage customer expectations and improve customer service by proactively addressing delays.
Step-by-step explanation:
The purpose of the "Special Order Past Due Report" is to provide a detailed account of all special orders that are overdue for completion or delivery in a business. This report enables the management to identify and address any backlogs or delays in fulfilling these special orders.
It also assists in managing customer expectations and improving customer service by providing a mechanism to track and rectify delayed orders.
Businesses often use this type of report to ensure that they adhere to the delivery times promised to customers and to maintain a good customer relationship by proactively handling any potential issues that could arise from overdue orders.