Question

In addition to confirming the customer's XFINITY Internet service and eligible gateway, you can also identify if a customer is eligible for xFi by checking _________ in Einstein 360

Answer 1

In Einstein 360, you can check xFi eligibility by looking at the Gateway Features section.

Step-by-step explanation:

In Einstein 360, you can check if a customer is eligible for xFi by looking at the Gateway Features section. This section provides information about the customer's internet service and gateway. To determine xFi eligibility, you can verify if the customer has a compatible gateway and XFINITY Internet service activated.