Final answer:
A person who receives services from a licensee without an agency relationship is typically referred to as a customer or client in the business world.
Step-by-step explanation:
A person with whom a licensee is working but has no agency relationship is known as a customer or client, rather than a principal. In a business context, especially in real estate, a licensee may provide services to a person such as giving information about different properties or assisting in the transaction process, without forming a fiduciary relationship. In this scenario, there is still a professional relationship, but it lacks the commitment and responsibility that come with an agency relationship.