Final answer:
External consumers are individuals or organizations outside of a company who purchase or use its products or services. Internal consumers are individuals within the company who consume or rely on the products or services produced by other departments or teams within the organization.
Step-by-step explanation:
In business, external consumers refer to individuals or organizations outside of a company who purchase or use its products or services. These can include customers, clients, or even other businesses that rely on the company's offerings. Internal consumers, on the other hand, are individuals within the company who consume or rely on the products or services produced by other departments or teams within the organization.
For example, in a retail company, external consumers would be the customers who purchase goods from the store. Internal consumers, on the other hand, could include the employees who rely on the company's HR department for payroll services or the sales team that relies on the inventory management system to track product availability.