Question

The quality-management viewpoint includes which concepts? (select all that apply)

A) Quality importation
B) Quality realization
C) Quality assurance
D) Total quality management
E) Quality control

Answer 1

The quality-management viewpoint includes concepts like Quality assurance, Total quality management (TQM), and Quality control. It emphasizes maintaining high standards throughout production and continuous organizational improvement.

Step-by-step explanation:

The quality-management viewpoint is an approach within business that focuses on maintaining a high quality of goods and services. It includes concepts such as:

• Quality assurance - ensuring that quality standards are met during the production process.
• Total quality management (TQM) - a comprehensive approach that focuses on continuous improvement in all aspects of the organization.
• Quality control - the process of inspecting products to ensure they meet the required quality standards.

Concepts such as Quality importation and Quality realization are not standard terms commonly associated with the quality-management viewpoint.